Privacy Policy

Introduction

Welcome to AJ Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Personal Information: Name, email address, phone number, and other contact information when you register for an account or enroll in courses.
• Account Information: Username, password, and profile information you provide when creating an account.
• Payment Information: Billing address, payment method details, and transaction history (processed securely through third-party payment processors).
• Educational Information: Course enrollment data, progress, assessments, assignments, and certificates.
• Communication Data: Messages, feedback, and correspondence you send to us.
• Automatically Collected Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our educational services and platform.
• To process your registrations, enrollments, and payments.
• To communicate with you about your account, courses, updates, and promotional materials.
• To personalize your learning experience and recommend relevant courses.
• To monitor and analyze usage patterns and trends to improve our services.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our terms and conditions.
• To respond to your inquiries, comments, and support requests.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest.
• Regular security assessments and updates to our systems.
• Access controls and authentication mechanisms.
• Secure payment processing through trusted third-party providers.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

• Remembering your preferences and settings.
• Analyzing website traffic and user behavior.
• Improving website functionality and user experience.
• Providing personalized content and recommendations.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We may use third-party services to help us operate our website and deliver services to you. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party services we may use include:

• Payment processors for handling transactions.
• Analytics services to understand website usage.
• Email service providers for sending communications.
• Cloud hosting providers for storing data.

User Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Objection: Object to processing of your personal information for certain purposes.
• Data Portability: Request transfer of your data to another service provider.
• Withdrawal of Consent: Withdraw consent for data processing where applicable.

To exercise these rights, please contact us using the contact information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.